1. Introduction

Ignium (“we,” “our,” or “us”) is an AI automation agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect information about you in the following ways:

Contact form data: When you fill out our contact form, we collect your name, email address, phone number (optional), company name (optional), and message.
Usage data: We may automatically collect certain information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
Cookies: We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and fulfill your requests
Send you information about our services that may be of interest to you
Improve our website and services
Comply with applicable legal obligations

4. Third-Party Services

We use the following third-party services that may process your data:

Resend: Used to deliver emails submitted through our contact form. Your contact information is transmitted to Resend for email delivery purposes. See Resend's Privacy Policy.
Calendly: Our scheduling widget is powered by Calendly. When you book a meeting, your information is subject to Calendly's Privacy Policy.
Vercel: Our website is hosted on Vercel, which may collect access logs and performance data. See Vercel's Privacy Policy.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 2 years to support follow-up communications.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict our processing of your data
Data portability

To exercise any of these rights, please contact us at info@ignium.ai.

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this page. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Ignium
Email: info@ignium.ai